ENG/AFR

Labour Relations 1

· Collective Bargaining process
· History of Labour relations
· Labour Legislation
· Workplace Relations
· Terminology

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ENG/AFR

Office Practice 1

· Telephone techniques
· Reception techniques
· Information gathering
· Office supplies
· Filing
· Meeting procedures
· E-mail and internet

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ENG/AFR

ENG/AFR
Labour Relations 2

· Collective Bargaining
· Structure to regulate labour
relations
· Grievance procedure
· Retrenchments
· Bargaining Council
· Conflict and Disputes
· Dispute resolutions
· Negotiations

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ENG/AFR

Mercantile Law 1

· Legal System
· Contracts
· Credit agreements
· Immovable property
· Suretyship
· Insurance
· Liens and Pledge
· Mortgage

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End-User Computing

· Keyboard skills
· Word Processing
· Spread sheets
· Electronic Mail
· World wide Web Browsing
· Powerpoint
· Publisher
· Frontpage and HTML
· Access

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